Privacy Policy

This Privacy Policy explains how TailoredVoices ("we", or "company") collects, uses, stores, and protects your personal data when using our website and audiovisual content dubbing services ("services").

We take the privacy of our customers and website users seriously, and all the information we collect is used solely for the purpose of providing services and improving our website.

  1. Information Collection

We may collect and process the following types of personal data:

  • Contact details: name, email address, phone number, and other details you provide when registering or filling out a form on the website.
  • Payment information: data required for processing payments for services (e.g., payment card details), collected and processed through secure payment systems.
  • Technical data: information about your device, IP address, browser type, system language, and other technical details to improve the website's performance.
  • Order-related data: information about your requests and orders for dubbing services, including the original materials you provide for the order.
  1. Use of Information

We use the collected data for the following purposes:

  • To provide the services you have requested.
  • To manage your account and provide access to your personal account.
  • To process payments and invoices.
  • To communicate with you regarding your order, updates, and changes to service terms.
  • To improve the functionality of our website and user experience.
  • To fulfill legal obligations related to business operations.
  1. Data Sharing with Third Parties

We may share your data with third parties in the following cases:

  • Payment systems: we use third-party payment systems to process transactions. These companies process your data in accordance with their privacy policies.
  • Technical providers: we may use hosting services and other IT providers to support the website, who may have access to technical data.
  • Legal requirements: we may share data upon request from government authorities or to protect our rights in legal disputes.
  1. Data Retention

We will retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless otherwise required by law.

  1. Data Protection

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, alteration, or disclosure. Our servers are secured with modern encryption and access control methods.

  1. Your Rights

You have the right to access, correct, delete, or restrict the use of your personal data. You may also withdraw your consent to data processing at any time, provided this does not contradict our obligations to provide services.

To exercise these rights, please contact us using the contact details provided below.

  1. Use of Cookies

Our website uses cookies to collect information about your interactions with the site. 

  1. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy. Changes will take effect upon the publication of the updated version on our website. We recommend periodically reviewing this page to stay informed of any updates.

  1. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Phone: +38 098 777 53 89
  • Address: Heroiv Dnipra 3/128, 04209, Kyiv, Ukraine